Signal Max co.
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Privacy Policy

Last Updated: August 19, 2025

This Privacy Policy explains how Signal Max Co (“Signal Max,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you access our websites, dashboards, APIs, and related services (the “Services”). If you do not agree with this Policy, please do not use the Services.

1) Information We Collect

  • You provide: contact details (e.g., email), support messages, account info (if accounts are offered), and any content you submit.

  • Automatically collected: device and usage data (IP address, browser type, pages viewed, timestamps), diagnostics, and cookies/SDK signals for performance, analytics, and security.

  • From partners: limited metadata from vendors that provide hosting, analytics, security, and payment processing.

  • Public/third-party data feeds: Our dashboards may display information aggregated from public sources and reputable providers; this content generally does not include your personal information unless you submit it.

2) How We Use Information

  • Provide, operate, maintain, and improve the Services.

  • Secure the Services, prevent abuse, and detect/debug issues.

  • Communicate with you (e.g., support replies, service notices).

  • Analyze aggregate usage to improve features and performance.

  • Comply with legal obligations and enforce our Terms.

3) Legal Bases (EEA/UK users)

Where applicable, we process personal data under: (a) performance of a contract; (b) legitimate interests (e.g., security, product improvement); (c) consent (where required); and (d) legal obligations.

4) Sharing of Information

We do not sell or rent personal information. We share data with:

  • Service providers (hosting, security, analytics, email, payments) under contracts that limit their use to our instructions.

  • Compliance & safety (lawful requests, enforcing our Terms, preventing fraud or harm).

  • Business transfers (merger, acquisition, or asset sale), where your information may be transferred as part of the transaction.

5) Cookies & Tracking

We use cookies and similar technologies for core functionality, security, and analytics. You can control cookies via your browser settings; disabling some cookies may affect site functionality.

6) Data Retention

We keep personal information only as long as needed for the purposes above, to comply with legal obligations, or to resolve disputes. When no longer needed, we delete or de-identify it.

7) Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8) Your Choices & Rights

  • Access/Update/Delete: You can request access to, correction of, or deletion of your information.

  • Opt-out: You may opt out of non-essential emails via unsubscribe links.

  • EEA/UK/California (where applicable): You may have additional rights (e.g., data portability, restriction, objection, “Do Not Sell or Share”). Contact us to exercise these rights. We will not discriminate for exercising privacy rights.

9) Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided personal information, contact us so we can delete it.

10) Third-Party Links & Sources

The Services may link to third-party sites or display third-party data feeds. We are not responsible for those parties’ privacy practices. Review their policies before providing personal information.

11) International Transfers

We may process information in the United States and other countries. Where required, we use appropriate safeguards (e.g., contractual clauses) for cross-border transfers.

12) Changes to This Policy

We may update this Policy from time to time. The “Last Updated” date reflects the latest revision. Material changes will be posted on this page; continued use of the Services means you accept the updated Policy.

13) Contact Us

Questions or requests about this Privacy Policy: help@sigmaxco.com
Governing law for disputes relating to this Policy: State of North Carolina, USA.